Jobs4TN website back up and running

The Tennessee Department of Labor and Workforce Development (TDLWD) has completed the testing phase of and determined the system is operational and ready to resume service.
The state’s vendor, Geographic Solutions, Inc. (GSI), completed the restoration of the state’s unemployment and workforce development computer system on Sunday, July 3rd. GSI experienced what it has called anomalous activity at its network operation centers on Sunday, June 26th. The anomalous activity forced the company to take, and systems for approximately three dozen other states, offline.
Both the unemployment and workforce development functions of are once again operating.
Individuals who need to file a new unemployment claim, or complete weekly certifications, should follow the instructions below.

    • You can file your claim now.
    • Even though you could not apply between June 25 and July 2, that will still be the claim’s effective date if you meet eligibility requirements.
    • Please complete the filing process by July 8, at 4:30 p.m. CDT, so staff can review your claim and set the correct effective date.
    • After you file your claim and staff complete an initial review, you will receive an email with instructions explaining when to start your weekly certifications.
    • Please note, that staff will need to review your application to determine the eligibility of your claim and that will take multiple weeks to complete.
    • If you were able to complete weekly certifications before the system outage, you can now restart that process.  
    • Because you could not certify for the week ending June 25, you now need to complete certifications for that week and the week ending July 2.
    • The system will prompt you to complete this process for both weeks.
    • Please remember, that Monday, July 4, is a bank holiday, so payments will be delayed by a day.

TDLWD understands and apologizes for the confusion and hardship this extended system outage caused Tennesseans who depend on for the critical services it provides.

About Jim Harris

Jim Harris has been WYSH's News & Sports Director since 2000. In addition to reporting local news, he is the play-by-play voice for Clinton High School football, boys' and girls' basketball and baseball. Catch Jim live weekdays beginning at 6:30 am for live local news, sports, weather and traffic plus the Community Bulletin Board, shenanigans with Ron Meredith and more on the Country Club Morning Show on WYSH. Jim lives in Clinton with his wife Kelly and daughter Carolina, and cats Oliver, Bow and Libby.

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